服务 service marketing服务质量管理 service quality management-----customer relationship management (crm) ** a multifaceted process, mediated by a set of **rmation technologies, that focuses on creating two-wa...
the domestic m&a activity ** more and more frequent, more and more of the industry to join m&a flood tide, retail industry as well. china's retail market concentration ** low, saturated and log**t...
gem l**ting the pros and cons of enterpr**e after and the measures we should takeabstract: october 30, 2009 domestic gem the first 28 companies l**ted in shenzhen collective. after over 10 years of ho...