服务 service marketing服务质量管理 service quality management-----customer relationship management (crm) ** a multifaceted process, mediated by a set of **rmation technologies, that focuses on creating two-wa...
a new quantitative analys** method for financial r**k early warning of unl**ted small and medium enterpr**e han guoyu-2008 ieee/iet electronic library(iel) 邮箱在那里?